How can you live with yourselves taking over 5000.00 for a burial and not giving a penny back to my father after he canceled his contract. You should be ashamed. I’ll plaster this all over Facebook about the crooks that work here. STAY AWAY FROM THIS PLACE THEY PRAY ON THE ELDERLY!!! HELP ME HOWARD HERE I COME...CHANNEL 7
This place is composed of rude ppls.i call them to ask questions and they said is closed... with an attitude I ask what time they open the lady said call back tomorrow. Can I ask you the questions I have noooo......
This place only cares about money, that's all. The other day my wife and I went to put flowers at my mom's mausoleum only to find that a floral arrangement my wife had hand for my mom representing each grand child was removed. This was a very special to the grand kids because every flower hand a momento from each child. It hurt alot to see this. And as stated the employees are rude , even office staff is very rude. If I can give them zero stars I would.
This is by far the worst place I could ever imagine!! Turns out they threw away a vase and a cross I had put in my sister's mausoleum and put a fake rose (my sister hated fake flowers and the entire family agreed whomever would take flowers, would never put any fake ones) because they now decided they want all of them to be the same. However, some still have a plastic bottle with water and flowers and a cross hanging from the small vase they include in the mausoleum. The least they could have done was given us a call to have us pick up her things and not throw it away especially the cross. They force you to buy a plaque to put your loved one's photo and their fee is $450 when you can very well buy one for $50-$100 anywhere and it's pretty much the same. All they care about is money and nothing else.
It is utterly unfathomable the problems that have occurred within the last year of coming and dealing with the grave site. They leave the grave site unsatisfactory to give them a compliment. There has been multiple complaints almost monthly. Dennis was laughing and joking during the wake. They did not have the grave site properly prepared for the casket drop and had to bring her back up while the family and friends were watching. The workers for the cemetery are rude and act like it is not their responsibility.
Vista Memorial Gardens is a US Funeral Home based in Miami Lakes, Florida. Vista Memorial Gardens is located at 14200 NW 57th Ave, Miami Lakes, FL 33014, USA.
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